Community Mental Health Agency (208) 595-2490
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Case Management
Case Management
Behavioral Health Case Management is a collaborative process that assesses, plans, links, coordinates, and monitors options and services that address a Member’s needs. Case management is provided to Members with a behavioral health diagnosis who are unable to navigate or coordinate the service system independently. Case management helps the Member learn about, gain and maintain access to services and providers. (Supplemental Clinical Criteria: Optum Idaho)